YMCA of Greater Pittsburgh

Privacy Policy

YMCA of Greater Pittsburgh
651 Holiday Dr., Suite 520
Pittsburgh, PA 15220

This privacy notice outlines how the YMCA of Greater Pittsburgh (“the Y,” “we,” “our,” or “us”) collects, uses, and protects your personal information, as well as the choices you have regarding that information. Please read this policy carefully.

WE KEEP YOUR PRIVATE INFORMATION PRIVATE BY

  • Not selling your information.
    You have entrusted the YMCA of Greater Pittsburgh with your personal information, and we are committed to using it responsibly. We do not sell your personal information.
  • Protecting your information.
    We take reasonable administrative, technical, and physical precautions to safeguard your personal information and restrict access to authorized personnel only.
  • Keeping you informed.
    We may update this policy from time to time. Any material changes will be posted on our website so you always know how your information is handled.

SCOPE OF THIS POLICY

This policy applies to personal information collected by the YMCA of Greater Pittsburgh through our website, mobile applications, and in-person interactions at our branches or program sites.

This policy does not apply to third-party websites linked from our site or to Personal Health Information (PHI) collected through programs governed by HIPAA or other applicable laws.

INFORMATION WE COLLECT

We may collect personal information when you voluntarily provide it, including:

  • Name, address, email address, and phone number
  • Date of birth and demographic information
  • Membership and program participation details
  • Emergency contact information
  • Payment and billing information

This information may be collected when you:

  • Register for programs, classes, or events
  • Become a YMCA member
  • Participate in surveys or online features
  • Contact us for information or support

PHOTOGRAPHS

We may collect your photograph for identification and security purposes. Your image will not be used for commercial purposes without your consent and will not be retained longer than necessary.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and manage memberships, programs, and services
  • Communicate with you about YMCA activities and updates
  • Process transactions and donations
  • Improve our services and user experience

TEXT MESSAGING AND MOBILE DATA PRIVACY

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DISCLOSURE OF INFORMATION

We do not sell or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

  • Process payments securely
  • Support operations through trusted service providers acting on our behalf
  • Comply with legal obligations or law enforcement requests

All such partners are required to safeguard your information and use it only for authorized purposes.

PAYMENT INFORMATION

When you make a payment or donation, your information is processed using secure methods. Sensitive financial data is encrypted and accessible only to authorized personnel.

NON-PERSONAL INFORMATION

We may collect non-identifiable information such as:

  • Browser type and device information
  • IP address
  • Website usage data through cookies and similar technologies

This helps us improve website functionality and user experience.

CHILDREN’S PRIVACY

We are committed to protecting children’s privacy and comply with the Children’s Online Privacy Protection Act (COPPA) where applicable. We collect only necessary information and require parental consent when appropriate.

YOUR CHOICES (OPT-OUT)

You may opt out of receiving communications from us at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

Please note that certain essential communications related to your membership or participation may still be sent.

ACCESS AND CORRECTIONS

You may request access to or correction of your personal information by contacting us. We will make reasonable efforts to accommodate your request.

SECURITY

We take appropriate measures to protect your personal information. However, no system can guarantee absolute security.

CONSENT TO TRANSFER

All data is processed in the United States. By using our services, you consent to this processing.

UPDATING YOUR INFORMATION

To update your personal information or for privacy-related inquiries, please contact:

YMCA of Greater Pittsburgh
651 Holiday Dr., Suite 520
Pittsburgh, PA 15220
Email: communications@ymcapgh.org

Please do not send sensitive information via unencrypted email.